Gem Energy Aust Solar Installer Review

Gem Energy Aust Company Overview

Gem Energy Aust is a solar company based in Emerald and has been installing solar panels since 2013. Solar Proof has created this page to help solar consumers to identify customers and offer an avenue for past customers to leave reviews revealing their experiences. This is not an endorsement of their products and/or services. As far as we know, the information on this page is correct. If you're a past customer of this company then please leave a review below to help future visitors to make an informed decision!

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Gem Energy Aust use Q Cells, Phono Solar solar panels but may also be able to provide other panels on request. Inverters used by Gem Energy Aust include ABB, SMA, Fronius, Solar Edge.

Gem Energy Aust Customer Reviews

Have you had solar installed by Gem Energy Aust? If so, click here to let us know what you think in our installer review form! It helps ensure other customers learn from your experience.

1.13/5 (2)
KN Lim

No after sales support






To begin with, installers stepped on solar panels! Manufacturer's instruction clear stated DO NOT step. Upon my insistence, they replaced the panels. Later, when the system was generating error code, I email them for assistance. They never responded. Sent a follow email, no response. Brough to the attention of the General Manager, still no response. How hopeless can they get?


5 kw





the trustworthiness of a comapny is gauged by how they respond when things go wrong






The panels flew off the roof in December and pierced through the neighbours roof.The system was installed in april.Gems answer was to put the claim through my home insurance. I live in Sydney and I was told the panels where cyclone rated.The panels came off in a storm hardly cyclone severity.I would have expected the repairs to come under warranty.



canadian solar,fronius


april 2018

Gem Energy Aust Brands

Solar Panel Brands

Q Cells, Phono Solar

Inverter Brands

ABB, SMA, Fronius, Solar Edge

Racking Brands


More Information on the Emerald (QLD) region

Here is some more information specifically for the Emerald (4720) region. It gives you some additional information on what a solar system might save you in this area.

Other Solar Installers In The Emerald (QLD) Region Include...

Business Review Information Summary

15A Glasson St,
Emerald, 4720 QLD, Australia
1300 969 471
Company Name: Gem Energy Aust
The 'best rating' achievable is 5
Gem Energy Aust have been rated at 1.125
The worst rating possible is 0
The number of customer reviews received from this page is 2

Head Office

15A Glasson St
Emerald, QLD, 4720

Installing Solar Since



25 164 579 382

Customer Rating


Gem Energy Aust are a Clean Energy Council Accredited Solar InstallerSolar Proof thinks this company uses installers who are CEC accredited! That means they are officially able to install solar in accordance to the Clean Energy Council rules.

Best to check with the CEC just to be sure.

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Gem Energy Aust Case Study

Gem Energy are a highly experienced, professional solar & engineering company servicing Bundaberg and the surrounding regions. Gem Energy have been highly involved in many commercial solar panel installations of 100kW+ in size. Gem Energy Customers are highly satisfied with the level of service and expertise which is provided to them.