Gem Energy Aust Solar Installer Review

Gem Energy Aust Company Overview

Gem Energy Aust is a solar company based in Emerald and has been installing solar panels since 2013. The Solar Proof rating is based on many of the factors that make an installer a trustworthy company and is heavily weighted by publicly available internet reviews.

Find out more about our Solar Proof Trust Rank here, or request changes to your profile (for installers).
Gem Energy Aust use Q Cells, Phono Solar solar panels but may also be able to provide other panels on request. Inverters used by Gem Energy Aust include ABB, SMA, Fronius, Solar Edge.

Gem Energy Aust Customer Reviews

Have you had solar installed by Gem Energy Aust? If so, click here to let us know what you think in our installer review form! It helps ensure other customers learn from your experience.

1.13/5 (2)
KN Lim

No after sales support

1.25/5

1/5

1/5

2/5

1/5


To begin with, installers stepped on solar panels! Manufacturer's instruction clear stated DO NOT step. Upon my insistence, they replaced the panels. Later, when the system was generating error code, I email them for assistance. They never responded. Sent a follow email, no response. Brough to the attention of the General Manager, still no response. How hopeless can they get?

JINDALEE

5 kw

Fronius

$13k

2017

anton

the trustworthiness of a comapny is gauged by how they respond when things go wrong

1/5

1/5

1/5

1/5

1/5


The panels flew off the roof in December and pierced through the neighbours roof.The system was installed in april.Gems answer was to put the claim through my home insurance. I live in Sydney and I was told the panels where cyclone rated.The panels came off in a storm hardly cyclone severity.I would have expected the repairs to come under warranty.

mosman

5kw

canadian solar,fronius

6000

april 2018


Gem Energy Aust Brands

Solar Panel Brands

Q Cells, Phono Solar

Inverter Brands

ABB, SMA, Fronius, Solar Edge

Racking Brands

Clenergy

More Information on the Emerald (QLD) region

Here is some more information specifically for the Emerald (4720) region. It gives you some additional information on what a solar system might save you in this area.

Other Solar Installers In The Emerald (QLD) Region Include...

Business Review Information Summary



15A Glasson St,
Emerald, 4720 QLD, Australia
1300 969 471
Company Name: Gem Energy Aust
The 'best rating' Gem Energy Aust could get is 10
Gem Energy Aust have been rated at 9.2
The number of customer reviews received from this page is 2

Head Office

15A Glasson St
Emerald, QLD, 4720


Installing Solar Since

2013

ABN

25 164 579 382


Customer Rating

2.5/10



Gem Energy Aust are a Clean Energy Council Accredited Solar InstallerSolar Proof thinks this company uses installers who are CEC accredited! That means they are officially able to install solar in accordance to the Clean Energy Council rules.
Best to check with the CEC just to be sure.

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Solar installer profile disclaimer

Gem Energy Aust Case Study

Gem Energy are a highly experienced, professional solar & engineering company servicing Bundaberg and the surrounding regions. Gem Energy have been highly involved in many commercial solar panel installations of 100kW+ in size. Gem Energy Customers are highly satisfied with the level of service and expertise which is provided to them.